Privacy Policy

Last Updated: July 17th, 2025

1. Introduction

Welcome to Mariam Aziz ("we," "us," "our"). We are committed to maintaining the privacy and protection of your personal information. This Privacy Policy describes how we collect, use, process, and disclose your information in relation to your access to and use of our website, https://www.mariamaziz.ca, and our services, which include digital products like courses, memberships, communities, workshops, and masterclasses (collectively, the "Services").

Our business is located in Quebec, Canada, and this policy is designed to be transparent and to comply with applicable privacy laws, including Quebec's Act respecting the protection of personal information in the private sector (as amended by Law 25), Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), the General Data Protection Regulation (GDPR) for our users in the United Kingdom, and principles of state-level privacy laws in the United States, like the California Consumer Privacy Act (CCPA).

By using our Services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use our Services.

a) Information You Provide Directly:

Contact Information: Your first name, last name, email address, and phone number when you sign up for our newsletter, download a free resource, register for a workshop, or contact us.

Account Information: A username, password, and other details if you create an account for a course or membership.

Payment Information: When you make a purchase, we collect information necessary to process your payment, such as your name, billing address, and payment card details. Please note that payment card information is processed by our secure third-party payment processors (e.g., Stripe, PayPal) and is not stored on our servers.

Communications: Any information you share when you communicate with us via email, contact forms, or within our communities and workshops. This may include feedback, questions, or testimonials.

User-Generated Content: Any content you create or post within our communities, course platforms, or during live sessions, such as comments, assignments, or discussion posts.

b) Information We Collect Automatically:

Usage Data: Information about how you interact with our website and Services, such as the pages you visit, the links you click, the time you spend on pages, and other actions.

Cookies and Tracking Technologies: We use cookies, pixels, and similar technologies to operate and improve our Services, and for marketing and advertising purposes. This includes:

Essential Cookies: Necessary for the website to function properly (e.g., for login sessions and shopping carts).

Analytics Cookies: Help us understand website traffic and user behavior (e.g., Google Analytics).

Advertising Cookies (Meta Pixel): We use the Meta Pixel (formerly Facebook Pixel) to measure the effectiveness of our advertising, create custom audiences for our ads, and deliver targeted advertising to you on Meta platforms (Facebook and Instagram). This pixel collects information about your activity on our site, such as pages visited and products purchased.

3. How We Use Your Information

We use your personal information for the following purposes:

To Provide and Manage Our Services: To fulfill our contracts with you, such as granting you access to courses, memberships, and communities you have purchased.

To Process Payments: To securely process transactions for our Services.

To Communicate With You: To respond to your inquiries, send you service-related announcements, and provide customer support.

For Marketing and Advertising: To send you newsletters, promotional offers, and information about new products or services that may be of interest to you. We also use your information to personalize your experience on our site and to show you relevant ads on platforms like Facebook, Instagram, and Google (retargeting). You can opt out of marketing communications at any time.

To Improve Our Services: To analyze usage data and feedback to understand what is effective and to enhance our website, content, and product offerings.

For Legal and Security Purposes: To comply with legal obligations, prevent fraud, enforce our terms of service, and protect the rights and safety of our company and our users.

4. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties for their own marketing purposes. We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. These providers include:

Payment Processors: Stripe, PayPal, Thrivecart

Email Marketing, CRM, Course & Community Platforms: GoHighLevel (GHL)

Website Hosting: Squarespace

Webinar Platforms: Zoom, Webinarkit

Analytics Providers: Google Analytics, GoHighLevel (GHL)

Advertising Partners: Meta (Facebook/Instagram), Google Ads

We may also disclose your information if required by law, such as in response to a subpoena, court order, or other governmental request.

5. Your Data Protection Rights

You have the right to request access to, correction of, or deletion of your personal information that we have collected. Depending on your location, your rights may include:

The Right to Access: You have the right to request copies of your personal information.

The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

The Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data, under certain conditions.

The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.

The Right to Object to Processing: You have the right to object to our processing of your personal data, particularly for direct marketing purposes.

The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

The Right to Withdraw Consent: Where we rely on your consent to process your information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact our Privacy Officer using the information below.

For users in Quebec: You have the rights outlined under Law 25. You may also lodge a complaint with the Commission d'accès à l'information du Québec.

For users in the UK: You have the rights outlined under the UK GDPR. You may also lodge a complaint with the Information Commissioner's Office (ICO).

6. International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. As we are based in Canada and use service providers located in the United States and other countries, your data will be transferred internationally. We take steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

7. Data Security and Retention

We implement industry-standard security measures (such as SSL encryption) to protect your personal information from unauthorized access, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required to comply with our legal, accounting, or reporting obligations.

8. Children's Privacy

Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us / Privacy Officer

In accordance with Quebec's Law 25, we have appointed a Privacy Officer who is responsible for overseeing our compliance with this policy and applicable privacy laws. If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact our Privacy Officer:

Privacy Officer: Mariam Aziz
Business Name: Mariam Aziz
Email: mariam@mariamaziz.ca